How to subscribe to Vetscraft

Choose the way you would like to subscribe: Google Website Subscription, Google Play on Android, or the Apple App Store on iPhone and iPad. Compare the benefits, price and renewal terms shown before confirming your purchase.

Already subscribed? Sign in to the same Vetscraft account on the website and app. Check Subscription & billing before starting another subscription. Separate purchases may result in separate charges.

On the website

Google Website Subscription

Choose this option to subscribe through Google on the Vetscraft website.

How to subscribe

  1. Open the Vetscraft subscription page using the button below. If you already have a paid plan, check Subscription & billing before buying again.
  2. Open the Google subscription box and compare Silver, Gold and Diamond. Review the benefits, price and billing period shown for your chosen plan.
  3. Select your plan. Sign in to the Google account you want to use for this subscription. To link an existing Vetscraft account, use the same email address.
  4. Review Google’s checkout screen, including the renewal terms and payment method, then confirm the purchase. Keep the confirmation email.
  5. Sign in to Vetscraft with the account linked to your subscription. If a new account is needed, look for a Vetscraft activation email and follow its instructions to set your password. Activation links are valid for 7 days.
  6. Open Subscription & billing to check your plan and access dates. To use your plan in the app, sign in with that same Vetscraft account.

Already paid, but access is missing?

Check that your Google purchase email matches your Vetscraft account email. Check your spam folder for an activation email. Access may take time to appear after a purchase or change. If it is still missing, contact Vetscraft with your purchase email and order reference. Please do not subscribe again to fix missing access.

Manage or cancel

Use the Google account used at checkout. Check the sender of your Google receipt to see whether Google Pay or Google Play handles billing. For Google Pay, open Subscriptions & services and select Manage beside Vetscraft. For Google Play, open Payments & subscriptions → Subscriptions and select Vetscraft. Use the cancellation option there to stop renewal. The Google guide below explains both routes. Cancelling renewal normally keeps access available until the end of the period already paid for.

In the app

Android · Google Play

Subscribe inside the Vetscraft app using Google Play.

How to subscribe

  1. Install or update the Vetscraft app from Google Play.
  2. Open the app and sign in to your Vetscraft account, or create a free account. Use the same Vetscraft account that you use on the website.
  3. Open Account, then tap Subscription plans. Compare the available plans and select Choose followed by the plan name. If you already have access from another provider, manage that existing subscription instead of starting a second one.
  4. Read the price, billing period and renewal terms on the Google Play purchase screen. Confirm with your Google Play account and payment method.
  5. Wait for the app to confirm that your plan is active. Keep the store receipt. If payment is pending, wait for its result before trying again.
  6. Use your plan in the app, or sign in to the website with the same Vetscraft account. Open Subscription & billing to view your available subscription details.

Restore an existing purchase

Sign in to the Google Play account used for the original purchase, then sign in to the Vetscraft account linked to it. Open Account → Restore purchases in the app and follow the prompts. Restoring an existing purchase does not start a new subscription. If access is still missing, contact Vetscraft with the store receipt and your Vetscraft account email.

Manage or cancel

Open Google Play → your profile picture → Payments & subscriptions → Subscriptions → Vetscraft. Review the renewal or expiry date and use Cancel subscription if you want to stop renewal. Check that you selected the Google account used for the purchase.

Deleting the app does not cancel your subscription. After cancelling renewal, access normally continues until the end of the period already paid for. Check the store for the confirmed end date.

In the app

iPhone & iPad · Apple App Store

Subscribe inside the Vetscraft app using Apple App Store.

These steps apply when Vetscraft is available on the App Store in your region.

How to subscribe

  1. Install or update the Vetscraft app from the App Store.
  2. Open the app and sign in to your Vetscraft account, or create a free account. Use the same Vetscraft account that you use on the website.
  3. Open Account, then tap Subscription plans. Compare the available plans and select Choose followed by the plan name. If you already have access from another provider, manage that existing subscription instead of starting a second one.
  4. Read the price, billing period and renewal terms on the Apple purchase screen. Confirm with your Apple Account and the authentication requested by Apple.
  5. Wait for the app to confirm that your plan is active. Keep the store receipt. If payment is pending, wait for its result before trying again.
  6. Use your plan in the app, or sign in to the website with the same Vetscraft account. Open Subscription & billing to view your available subscription details.

Restore an existing purchase

Sign in to the Apple Account used for the original purchase, then sign in to the Vetscraft account linked to it. Open Account → Restore purchases in the app and follow the prompts. Restoring an existing purchase does not start a new subscription. If access is still missing, contact Vetscraft with the store receipt and your Vetscraft account email.

Manage or cancel

On your iPhone or iPad, open Settings → your name → Subscriptions → Vetscraft. Review the renewal or expiry date and use Cancel Subscription if you want to stop renewal.

Deleting the app does not cancel your subscription. After cancelling renewal, access normally continues until the end of the period already paid for. Check the store for the confirmed end date.

Common questions

Can I use my subscription on the website and in the app?

Use the same linked Vetscraft account on both. Features depend on your plan and the device you use. You do not need to purchase again just to sign in on another device.

Why does the store email matter?

Your Google or Apple account identifies the purchase with the billing provider. Your Vetscraft account identifies where you use your access. To restore an app purchase, use the original store account and the Vetscraft account linked to that purchase.

Does cancellation end access immediately?

Cancelling renewal normally stops the next payment while letting you use the time already paid for. For example, a monthly plan paid on 15 October would normally remain available until 15 November after cancellation. Check the confirmed end date with your billing provider. Refunds or revoked purchases can affect access.

Where can I find receipts or get help with a charge?

Use the Google or Apple account shown on your receipt to view payments and manage renewal. Your Vetscraft Subscription & billing page also shows available details. If you need help from Vetscraft, provide your account email, billing provider and order reference. Never send your password or full card details.

View plans · Subscription & billing · Subscription help

Scroll to Top